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Post Info TOPIC: Sony's network outage, cyberattack mean long road to recovery


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Sony's network outage, cyberattack mean long road to recovery
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Sony CEO Howard Stringer has apologized for being hit with an outage and a cyberattack, but with an additional attack likely the company faces a long road ahead.

Stringer said in a letter:

Let me assure you that the resources of this company have been focused on investigating the entire nature and impact of the cyber-attack we’ve all experienced and on fixing it. We are absolutely dedicated to restoring full and safe service as soon as possible and rewarding you for your patience. We will settle for nothing less.

To date, there is no confirmed evidence any credit card or personal information has been misused, and we continue to monitor the situation closely. We are also moving ahead with plans to help protect our customers from identity theft around the world. A program for U.S. PlayStation Network and Qriocity customers that includes a $1 million identity theft insurance policy per user was launched earlier today and announcements for other regions will be coming soon.

And then Stringer apologized. Overall, it’s a stand-up approach to the hack and outage. The problem is that another attack is highly likely, according to CNet News.

Overall, Sony can explain its Playstation Network and Qriocity shutdowns, its defenses and steps to prevent a future cyberattack. But time will tell if Sony’s defenses are enough.

For Sony customers, it makes sense to stick with the company. However, Sony’s problem will be future companies. For instance, I wasn’t on the Playstation Network and this incident means that I’ll be in no hurry to try it out anytime soon—if at all. Sony will face a major perception and reputation issue going forward.

ZDnet has the details HERE!



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Amidst reports that Sony's PlayStation network would be offline until May 31 and missing an estimated May 4 deadline, a Sony spokesman on Tuesday told the Wall Street Journal that he could not estimate when the PSN and Qriocity onlineservices would resume.

Both services have been down for nearly four weeks in the wake of a massive hack.



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Sony Online Entertainment Offering Up Perks, ID Theft Protection

 Sony Online Entertainment on Thursday provided an update on how its users will be compensated for the recent outage, including gaming perks and ID theft protection.



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Sony Brings PSN Back Online, New Security Measures in Place

 Sony Online Entertainment brought its PlayStation Network back online in parts of Europe and the U.S. Saturday following a three-week outage resulting from the hacking of the network by unknown individuals, the company said on the PlayStation blog.



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Sony Unveils PlayStation Network 'Welcome Back' Package

 When Sony started restoring its PlayStation network this weekend, it promised a welcome-back consolation package for users who have been patiently waiting for its return since it went dark on April 20.



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Beetle, we're (you're) doing your job reporting this but, like myself, you probably have never touched a Playstation!

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You're absolutely right, Alan -- and I've never touched 'Facebook' either!

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