A lot of people completely skipped Office 2007 so installing and getting use to the new "Ribbon" in Office 2010 can be a bit of a challenge. Thankfully the engineers at MS suffered mightily with the same issues (they did!) so they came up with this fantastic way of allowing people to use the old Office 2003 style of menus which then shows them step-by-step how to get to the same commands in Office 2010. Sweet...