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Post Info TOPIC: Outlook crashes after IE9 install

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Outlook crashes after IE9 install

As you can imagine, I run a lot of systems here at the PC Doc HQ, and these systems all have a slightly different hardware and software configuration, so when I get a crash on one system I don’t expect to see it on all systems. Imagine my surprise when several systems start messing about in exactly the same way.

The problem started a few weeks ago. I installed IE9 onto a system running Outlook 2007 and almost immediately noticed that Outlook started randomly crashing. I half-heatedly carried out some investigation and found that Outlook also crashed when I accessed Trust Center. This wasn’t my main system, the logs were of no immediate help and the crash was intermittent enough for me to decide to ‘leave the problem for another day.’

 Fast forward to today, and two other systems start displaying the problem. The common thread … IE9 had just been installed.

OK, time to put my deerstalker on and do some sleuthing …

… well, actually, no, the first thing I decided to do was be lazy. Since Outlook 2007 is now old, and I had enough spare licenses to upgrade to Outlook 2010, I might as well spare myself the headache and just upgrade. Surely that would fix things?

Nope. In fact, the problem seemed much worse, which Outlook crashing on startup.

ZDNet has the details HERE!

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